Information you provide
We use the contact and company details, product requirements, destination and message you provide to respond to your enquiry, prepare a quotation or supply requested documents. Please do not include sensitive personal information in the form.
Sending an enquiry
When you select “Send enquiry” or “Request documents”, the information is sent through Web3Forms to the mailbox configured for PAKSWELL’s existing website. The service also processes technical information needed to operate and protect the form. Merely opening or filling out the form does not send your enquiry.
Web3Forms states that its servers are located in the United States. Its handling of service data is described in its privacy policy. A submission confirmation means the service accepted your enquiry; it does not confirm that a member of our team has read it.
Email and WhatsApp
You can contact us directly by email or WhatsApp. These links open an external service. Email drafts must be sent in your email app; we do not send them automatically. No form details are passed to WhatsApp automatically. Your chosen service handles information under its own privacy practices.
Advertising measurement and preferences
We use the Google Ads tag to measure advertising interactions and accepted enquiry submissions. Google processes technical and advertising information according to the consent signals from this website. Depending on your region and choices, this may involve cookies or limited measurement signals without advertising cookies. You can accept or reject optional cookies in the banner and change your choice using Cookie preferences in the footer.
When you accept optional cookies, the email address submitted with an accepted quotation enquiry may also be used for Google Ads enhanced conversion measurement. It is not included in ordinary page-view or button-click event parameters. See how Google uses information from partner sites.
Browser storage and enquiry sources
We store your cookie preference in local storage. Session storage retains advertising campaign identifiers, landing-page and referral information so we can understand the source of an enquiry. These source details accompany your submitted request. Form entries on this website are not saved in browser storage, although your browser may retain them through its own autofill settings.
Drawings and credentials
This form does not accept file uploads. If you want to share a drawing, attach it to an email to our team. Complete certification documents and confidential customer records are not published on this site.
Questions or requests
For questions about your information, or to request correction or deletion of information you have sent, contact mark.lee@pakswell.com. We will review your request and any applicable retention requirements.
Website operator
This website is operated by PAKSWELL, headquartered in Shanghai, China. Contact mark.lee@pakswell.com for privacy enquiries.